Agreement to These Terms
By accessing this website, placing an order or using any WildFlex service, you agree to these Terms of Service and the policies linked on this website. If you do not agree, please do not use the website.
In these terms, “WildFlex”, “we”, “us” and “our” refer to the store operating this website. “You” refers to the visitor or customer.
Eligibility and Customer Information
You must be legally capable of entering into a binding contract under applicable law. If you are under the age of majority, use the website only with a parent or legal guardian.
You agree to provide accurate name, mobile number, email, billing and delivery information. You are responsible for maintaining the confidentiality of any account details and for activity performed through your account.
Products and Availability
We make reasonable efforts to display product descriptions, sizes, colours, images and availability accurately. Actual colours may vary slightly because of lighting, photography and screen settings.
Products, sizes and quantities are subject to availability. We may update, discontinue or limit any product without prior notice where permitted by law.
Pricing and Order Acceptance
Prices are shown in Indian Rupees unless stated otherwise. Applicable taxes, discounts, shipping charges and the final payable total are displayed during checkout.
Placing an order is an offer to purchase. An order is accepted only after payment or applicable order verification and confirmation by WildFlex. We may cancel or limit an order because of stock errors, pricing errors, suspected fraud, payment failure, delivery restrictions or misuse of an offer.
Offers and Promotional Terms
Promotions including “Buy 3 Get 2 Free” and “Buy 2 Get 1 Free” apply only to eligible products and while the offer is active. The website or cart will display the quantity, eligibility and discount applied.
- Free items may be limited to eligible products or the lowest-priced qualifying items.
- Offers cannot be combined unless the website expressly allows it.
- Changing quantities, sizes or products can change offer eligibility.
- On a partial return, the retained items are repriced according to the applicable promotion.
- We may withdraw or correct a promotion affected by an obvious error or misuse.
Payments
Payments are processed through the payment options shown at checkout, including enabled third-party gateways. Payment approval, authentication and settlement remain subject to the provider’s terms and banking network.
WildFlex does not ask customers to share OTPs, card PINs or payment passwords. A failed or pending payment does not confirm an order until successful verification.
Shipping and Delivery
Processing times, delivery estimates, charges, address requirements and tracking are governed by our Shipping Policy. Delivery dates are estimates and may be affected by courier operations or circumstances outside our reasonable control.
TRACK YOUR ORDERReturns, Exchanges and Refunds
Return eligibility, timelines, item-condition requirements, exchanges and refunds are governed by our Return & Refund Policy. Please review that policy before placing an order.
Prohibited Use
You must not use the website to:
- Break any applicable law or infringe another person’s rights.
- Submit false, misleading, fraudulent or harmful information.
- Introduce malware, disrupt security or interfere with website operation.
- Scrape, copy or commercially exploit website content without permission.
- Abuse payment systems, promotions, returns or customer support.
We may restrict access, cancel affected orders or take lawful action where misuse is reasonably suspected.
Intellectual Property
The WildFlex name, logos, product presentation, graphics, photographs, text, website design and other original content are owned by or licensed to WildFlex and are protected by applicable intellectual-property laws.
You may use the website for personal shopping only. Reproduction, distribution, modification or commercial use without written permission is prohibited.
Service Availability and Liability
We work to keep the website accurate and available, but uninterrupted or error-free operation cannot be guaranteed. The website may occasionally be unavailable for maintenance, security, updates or circumstances beyond our control.
To the maximum extent permitted by applicable law, WildFlex is not responsible for indirect, incidental or consequential loss arising from website use. Nothing in these terms excludes rights or liabilities that cannot legally be excluded, including applicable consumer rights.
Governing Law and Disputes
These terms are governed by the laws of India. Any dispute will be handled by the courts or consumer forums having jurisdiction under applicable law.
Before starting formal proceedings, please contact us so we can attempt to resolve the concern promptly and fairly.
Changes and Contact
We may update these terms to reflect changes in our services, website or legal requirements. The updated version applies from the date it is posted on this page.
Questions about these terms can be sent to . For order-related help, include your Order ID and registered mobile number.